Zone – Universities of Applied Sciences Sport Services / Metropolia UAS Student Union METKA FI2165831-1 (online shop) sells products to private persons in Finland. We reserve all rights to change the terms and conditions, and the prices. All prices exclude the VAT and are therefore only to be sold to students and staff of Haaga-Helia and Metropolia, and students of Diak in the Capital Region.
Contact us
E-mail: info@zonesports.fi
Telephone: +358 (0)44 7696 718
Address: Zone – ammattikorkeakoulujen liikuntapalvelut, PL 4000, 00079 Metropolia, Finland
Orders
Orders are collected from the online shop selection by adding the products to the shopping basket. The order is confirmed by using the check-out functionality in the online shop to pay for the purchase. By confirming an order, you accept these terms and conditions, product pricing and shipping costs. An e-mail confirmation will be delivered in case an e-mail address is provided by the time of confirming the order. The e-mail confirmation lists the products ordered and the price breakdown.
Payments
Visma Pay (Visma Payments Oy, business-id FI24865594) is the payment facilitator of the online shop. Visma Payments Oy is a payment facilitator authorized by the Financial Supervisory Authority of Finland. The payment process is conducted in the online service of Visma Pay. Visma Pay or Visma Payments Oy is shown as the receiver of your payment in the bank account listing and in your invoice. Paying with Visma Pay is safe. All information is exchanged through secured connections.
The trade happens between the online customer and the online shop. The online shop is responsible for all obligations related to the trade.
Payment methods
With Visma Pay you can pay your order by an internet banking account, a wallet, a payment card (credit/debit), an invoice or a partial payment. The following methods of payment are supported: Osuuspankki, Nordea, Danske Bank, Oma Säästöpankki, Säästöpankki, Aktia, Paikallisosuuspankit, S-Pankki, Handelsbanken, Ålandsbanken, Alisa Lasku, MobilePay, Siirto, Visa-, Visa Debit-, Visa Electron-, MasterCard- and Debit MasterCard payment cards.
MobilePay. You can pay with your MobilePay wallet if you have allowed online payments in the settings of the MobilePay application. Payment via MobilePay takes place directly from the payment card linked to MobilePay. If charging the payment from the linked card fails, MobilePay can not be used in the online shop.
Alisa Invoice is a flexible and safe payment method. The payment method is suitable for all consumers over the age of 20 for all types of purchases. If you wish, you can split the bill into smaller parts and pay back in up to 60 installments. You can find more information about Alisa Lasku at: https://www.alisapankki.fi/
Sports and well-being benefits. In the online shop, you can pay by using Epassi’s and Smartum Pay’s exercise benefits. Payments are made online in accordance with the instructions provided by the online shop.
Contact Visma Pay:
Visma Payments Oy (business-id FI24865594)
E-mail: helpdesk@vismapay.com
Telephone: +358 9 315 42 037 (workdays 9-16)
Address: Brahenkatu 4, 53100 Lappeenranta, Finland
Delivery of the products
The product is automatically downloaded to the customer’s account once the payment is processed. If the product is lost or does not correspond to the order, please inform the online shop administrator as soon as possible and within 14 days at the latest.
Returns
The customer has a right to change or return ordered products during 14 days of receiving the order. The customer has a right to change or return all or part of the products in the order. The changed and returned products must be unused. If you wish to change or return products, please contact us first for the instructions. Please attach your name, contact details and your bank account number for receiving the refund.
Defect liability and reclamations
The online shop is liable for defects in the sold products according to the applicable law. Please contact the customer support of the online shop immediately in a case of reclamation. The consumer has a right to file a dispute in the Consumer Disputes Board in a case of dispute between the online shop and the consumer.